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Tokay Connect
Live Demonstration
(Contact Tokay Software)
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Software updates, the most current backflow device list, and Data solutions
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Custom solutions to our clients
Tokay Assist
Remote Support for our Users

Software Hours
Monday - Thursday, 8:00 AM Eastern time to 5:00 PM Pacific Time. Friday from 8:00 AM Eastern Time to 12:00 Noon Pacific Time and on Saturdays by appointment.


Software Updates
Same platform software updates are available free of charge to users with current technical support agreements. Updates ensure that your software remains technically current. Data will automatically convert.

 

Tokay Software delivers live, courteous, consistent, and successful technical support sixty hours per week. We handle support questions on the telephone, by fax, and via e-mail.

We have telephone training sessions available free of charge to all users with current technical support.

Technical support, supports the software user. MS Windows proficiency is not required.

Multi-user technical support is a set fee applied to the multi-user license, the number of users on a multi-user system is immaterial.

Our staff is extremely well versed in backflow prevention program administration, Tokay Software applications, Microsoft Windows, PC networks, printers and hardware. We have certified backflow testers on staff.